Privacy Policy

1. Information We Collect

We may collect the following information:

• Contact details (name, email address, phone number)
• Booking information (session type, date, time)
• Payment-related information (processed securely via third-party payment providers; card details are not stored on our servers)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use your information to:

• Schedule and deliver coaching sessions
• Send booking confirmations and reminders
• Respond to your enquiries and support requests
• Improve our services and website experience
• Run analytics and advertising (including Meta Ads) in compliance with platform policies

3. Cookies and Tracking Technologies

We may use cookies, Meta Pixel, and similar technologies to understand how visitors use the site, measure ad performance, and improve conversions. You can control cookies through your browser settings.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (such as payment processors, analytics tools, or booking systems) only to the extent necessary to deliver our services.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal obligations
• Withdraw consent for marketing communications

7. Contact

If you have any questions about this Privacy Policy, please contact us at vikas.lifecoach@gmail.com.